Bell2Bell’s latest podcast features Anoop Bhatia, Founder and CEO of Nowigence Inc., an innovative software-as-a-service (“SaaS”) company.

Throughout the interview, Bhatia discussed Nowigence’s business model and its comprehensive AI platform, Pluaris™.

“Nowigence specializes in the field of natural language processing and machine learning… AI means a lot of different things to different people, but we focus a lot on the machine interface and linguistics,” Bhatia said. “You’ve got a lot of products on the market like Alexa and Siri. You’ve got these customer service agents that you deal with when you call up your bank or your credit card companies. There have been products like this before, but most of them are trained on a keyword basis… They’re very frustrating to deal with, because linguistics is a very complex subject.”

“From that perspective, we went into this market very differently. We have actually mimicked the human learning process… and brought it into the machine. That’s Pluaris,” he continued. “Pluaris is able to adjust and adapt itself to any sphere from where it is reading or where transcripts have been uploaded. It’s able to answer questions very precisely and find intelligence for you. It summarizes and extracts content based on a certain ranking which it believes is very critical for you… It’s a knowledge management tool which saves you a whole lot of time when you read.”

Bhatia then discussed the growing market opportunity for AI technologies like Pluaris.